Outcomes – Case Summaries and Decisions
Categories
Enforcement Order
Data Protection - Decisions
05 December 2024, 202400591, 202400592 & 202400716, Seventh Data Protection Principle,, Workforce Opportunities & Residency Cayman (WORC)
Enforcement Order
Data Protection - Decisions
25 October 2024, 202400056, First Data Protection Principle, Second Data Protection Principle, Seventh Data Protection Principle, The Proprietors, Strata Plan No. 273
Record relating to Human Resources Report
Royal Cayman Islands Police Service (RCIPS)
Freedom of Information - Decisions
Upheld decision of PA
09 May 2024, 104-202300830, 20(1)(d), 23(1), 26(1), 26(3)
Records relating to the Cost of Service Study and Incremental Distributed Solar Study
The Utility Regulation and Competition Office (Ofreg)
Freedom of Information - Decisions
Ordered full disclosure
05 February 2024, 103-202300443, 21(1)(a)(ii), 21(1)(b), 23(1)
Records related to salaries for senior management members within the Cayman Islands Fire Service
Ministry of Home Affairs
Freedom of Information - Decisions
Ordered partial disclosure
30 November 2023, 102-202300228, 20(1)(b), 20(1)(d), 23(1), 26(1)
Enforcement Order
Data Protection - Decisions
Enforcement Order
09 November 2023, 202300268, First Data Protection Principle - Fair Processing, Third Data Protection Principle, Public Lands Commission
Records related to an RCIPS Investigation
Royal Cayman Islands Police Service (RCIPS)
Freedom of Information - Decisions
Records judicial functions of a court and reasonable search conducted
18 October 2023, 101-202200287, 3(5)(a)(i), Regs. 6 and 21(b)
A request for records relating to sponsorship agreements and public relation campaigns from 2020-2022
Department of Tourism
Freedom of Information - Decisions
Ordered partial disclosure
14 September 2023, 100-202200303, 21(1)(a)(i), 21(1)(a)(ii), 21(1)(b), 23 (1), 26(1)
Enforcement Order
Data Protection - Decisions
Enforcement Order
25 July 2023, 202300267, Section 8, Sixth Data Protection Principle, Department of Education Services
Preliminary hearing to determine whether the requested records are outside of the jurisdiction of the FOI Act
Judicial Administration
Freedom of Information - Decisions
Records judicial function of a court
22 June 2023, 98-202200552, 3(5)(a)(i)
Report on Election Registration and Processing of Voter Data
Maladministration - Own Motion
01 May 2023
Records relating to beach access signage for Cayman Shores Development
Ministry of District Administration and Lands (DAL)
Freedom of Information - Decisions
Reasonable search conducted
28 April 2023, 97-202200318, 7(3)(a), Reg. 21 (b)
Enforcement Order
Data Protection - Decisions
Enforcement Order
27 April 2023, 202100222, Section 16, Seventh Data Protection Principle, First Data Protection Principle, Betty Bua T/A Betty Boo Real Estate Sales
Enforcement Order
Data Protection - Decisions
Enforcement Order
21 March 2023, 202100552-553, Paras 1(b), 3, 7 & 8, Part 1 of Schedule 1, Section 45, CIBC First Caribbean International Bank (Cayman) Ltd.
Records related to a job interview process
Ministry of Health & Wellness
Freedom of Information - Decisions
Ordered partial disclosure
10 February 2023, 96-202100364, 20(1)(b), 20(1)(d)
Legal Advice on Date Change for General Election
Portfolio of Legal Affairs
Freedom of Information - Informal Resolution
09 December 2022
Strand Plaza Christmas Eve Fatal Stabbing
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Own Motion
09 December 2022
Police standard of professional behaviour
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
05 December 2022
Records relating to legal privilege
Department of Planning
Freedom of Information - Decisions
Ordered partial disclosure
11 November 2022, 94-202100076, 17(1)(a)
A preliminary hearing to determine whether the FOI Act applies to the Police Welfare Committee
Royal Cayman Islands Police Service (RCIPS)
Freedom of Information - Decisions
The Police Welfare Committee is a statutory body subject to the FOI Act
04 November 2022, 87-202100205, 2
Job references not held
Data Protection - Informal Resolution
25 October 2022
Delay in processing retirement papers
Public Service Pension Board (PSPB)
Maladministration - Early Resolution
18 October 2022
Auditor’s Report on Quarrying Operations
Office of the Auditor General (OAG)
Freedom of Information - Informal Resolution
17 October 2022
Environmental Health Reports & Medical Board Report
Cayman Islands Customs & Border Control (CBC)
Freedom of Information - Informal Resolution
17 October 2022
RCIPS inadvertently release third party personal data in collision report
Data Protection - Informal Resolution
04 October 2022
Confusion over appeals hearing
Planning Appeals Tribunal
Maladministration - Investigation
30 September 2022
Refund of PR fees sought
Ministry of Border Control and Labour
Maladministration - Investigation
15 September 2022
Dispute over law school fees
Truman Bodden Law School
Maladministration - Early Resolution
22 August 2022
RCIPS loses bail book and finds it again
Data Protection - Informal Resolution
12 August 2022
NAU benefits paid for disable client
Needs Assessment Unit (NAU)
Maladministration - Early Resolution
08 August 2022
Error in HR system causes breach at PoCS
Data Protection - Informal Resolution
04 August 2022
Enforcement Order
Data Protection - Decisions
Enforcement Order
02 August 2022, 202200583, Gain Global Markets Inc.
Courts and expunging criminal records outside our jurisdiction
Data Protection - Informal Resolution
25 July 2022
Records on Sanctions Against Russia
Portfolio of Legal Affairs
Freedom of Information - Informal Resolution
22 July 2022
Employee of an insurance company reveals sensitive personal data
Data Protection - Informal Resolution
20 July 2022
Public sector entity incurs unreasonable delays in responding to a subject access request
Data Protection - Informal Resolution
20 July 2022
Lack of information concerning criminal complaint
Royal Cayman Islands Police Service (RCIPS)
Maladministration - Early Resolution
19 July 2022
Records relating to agreements and licenses
Cayman Islands Airports Authority (CIAA)
Freedom of Information - Decisions
Ordered full disclosure, deferral upheld
19 July 2022, 93-202100567, 11(2)(c), 17(1)(a), 21(1)(b)
Request for Recruitment Records not Received
Ministry of Investment, Innovation & Social Development (MIISD)
Freedom of Information - Informal Resolution
06 July 2022
Legal analysis not personal data accessible under section 8
Cabinet Office
Data Protection - Decisions
28 June 2022, 202200069, Section 8, Cabinet Office/PACT Caucus
Credit Union sends invitation without using BCC
Data Protection - Informal Resolution
28 June 2022
Records relating to claim files
Lands & Survey Department (L&S)
Freedom of Information - Decisions
Reasonable search
23 June 2022, 91-202100419|420, Reg. 6(1), 21(b)
WORC sends bulk emails without using BCC
Data Protection - Informal Resolution
22 June 2022
Delayed response and confusion with NAU application
Needs Assessment Unit (NAU)
Maladministration - Investigation
14 June 2022
Medical records concerning a deceased individual
Health Services Authority (HSA)
Freedom of Information - Decisions
Reasonable search
08 June 2022, 92-202100642, Reg. 6, 21(b)
Complaint of unfair targeting by police officer
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
31 May 2022
Non-response to complaints against planning
Department of Planning
Maladministration - Early Resolution
25 May 2022
Four-year delay in unfair dismissal hearing
Labour Tribunal (LT), Labour Appeals Tribunal (LAT)
Maladministration - Early Resolution
13 May 2022
Delayed response to HRC
Cabinet Office, Office of the Premier
Maladministration - Early Resolution
06 May 2022
No personal data on reissued SIM cards
Data Protection - Informal Resolution
02 May 2022
Pension mix-up resolved
Public Service Pension Board (PSPB), Department of Vehicle & Driver’s Licensing (DVDL)
Maladministration - Early Resolution
01 May 2022
HSA patient referrals policy
Health Services Authority (HSA)
Maladministration - Early Resolution
22 April 2022
Records related to the Health Practice Commission's issuance and withdrawal of a Prohibition Notice
Ministry of Health & Wellness
Freedom of Information - Decisions
Ordered partial disclosure
19 April 2022, 90-202000861|862, 23(1) reg. 6(1), 6(2), 21(b)
Planning encroachment case delays
Department of Planning
Maladministration - Investigation
14 April 2022
Records on the Recruitment of a “Cultural Attaché”
Cabinet Office
Freedom of Information - Informal Resolution
29 March 2022
Limitations to the right to access one’s own data
Data Protection - Informal Resolution
29 March 2022
HSA discloses PCR results to wrong person
Data Protection - Informal Resolution
28 March 2022
Information sharing between HM Prison, RCIPS and the Courts
Data Protection - Informal Resolution
24 March 2022
Discrepancies in Disclosure of Policies and Procedures
Workforce Opportunities & Residency Cayman
Freedom of Information - Informal Resolution
18 March 2022
RCIPS sends misdirected data on firearms owner
Data Protection - Informal Resolution
18 March 2022
Labour Tribunal decisions delayed for years
Labour Tribunal (LT), Labour Appeals Tribunal (LAT)
Maladministration - Investigation
17 March 2022
Financial regulator inadvertently discloses personal data
Data Protection - Informal Resolution
10 March 2022
Workplace injury review delayed
National Roads Authority (NRA), Risk Management Unit
Maladministration - Investigation
24 February 2022
Legal Privilege in Planning Enforcement Notice
Department of Planning
Freedom of Information - Informal Resolution
23 February 2022
Bank inadvertently sends existing clients’ data to new applicants
Data Protection - Informal Resolution
21 February 2022
Enforcement Order
Department of Children and Family Services
Data Protection - Decisions
Enforcement Order
14 February 2022, 202200019
NRA land dispute
National Roads Authority (NRA)
Maladministration - Early Resolution
03 February 2022
Financial service provider neglects to update their paper files
Data Protection - Informal Resolution
31 January 2022
Police official sounds vehicle horn outside private residence
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
31 January 2022
Unauthorized use of third-party website leads to data breach
Data Protection - Informal Resolution
21 January 2022
Delayed planning enforcement
Department of Planning
Maladministration - Early Resolution
20 January 2022
Fatality accident following police pursuit
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
07 January 2022
Delays in healthcare facilities license
Health Practice Commissioner (HPC), Ministry of Health
Maladministration - Investigation
20 December 2021
Birth registration delay
General Registry
Maladministration - Early Resolution
03 December 2021
Pharmacy suffers ransomware attack
Data Protection - Informal Resolution
02 December 2021
Retail bank reveals overdrawn account
Data Protection - Informal Resolution
29 November 2021
Apology sufficient for withdrawal of complaint
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Informal Resolution
23 November 2021
Individual’s details discussed in Parliament
Data Protection - Informal Resolution
11 November 2021
Complainant not listened to
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Informal Resolution
03 November 2021
Queries on ongoing Court matters
Judicial Administration
Maladministration - Early Resolution
01 November 2021
Continuing healthcare coverage
Department of Children and Family Services
Maladministration - Early Resolution
25 October 2021
Minutes Relating to the Applicant’s Business
Health Regulatory Services (HRS), Health Practice Commissioner (HPC)
Freedom of Information - Informal Resolution
19 October 2021
Delayed NAU policy changes
Needs Assessment Unit (NAU)
Maladministration - Investigation
28 September 2021
Report by the Review Committee on Permanent Residence
Ministry of Border Control and Labour
Freedom of Information - Decisions
Upheld decision of PA
23 September 2021, 89-202100276, 17(1)(c), 19(1)(a), 20(1)(b)
Enforcement Order
Data Protection - Decisions
Enforcement Order
22 September 2021, 202100204, Foster's Supermarket
Duty concessions granted
Ministry of Finance and Economic Development (FED)
Freedom of Information - Decisions
Ordered partial disclosure
22 September 2021, 88-202100094, 17(1)(a), 17(1)(b)(i), 19(1)(a), 21(1)(a)(ii), 21(1)(b), 23(1), 23(5), reg. 11
Cancer patient obtains insurance
Needs Assessment Unit (NAU)
Maladministration - Early Resolution
21 September 2021
Overseas fund administrator suffers ransomware attack
Data Protection - Informal Resolution
16 September 2021
Marriage Interviews & Questionnaires
Workforce Opportunities & Residency Cayman
Freedom of Information - Decisions
Upheld PA decision
06 September 2021, 86-202100161, 16(d)
Malware attack on electronic payment system
Data Protection - Informal Resolution
31 August 2021
Unsubscribing from an IT service provider
Data Protection - Informal Resolution
05 August 2021
PR certificate delayed
Workforce Opportunities & Residency Cayman
Maladministration - Early Resolution
02 August 2021
Late response from the Courts
Judicial Administration
Maladministration - Investigation
16 July 2021
Spreadsheet data tool causes utility emails to be sent to wrong customers
Data Protection - Informal Resolution
15 July 2021
Police prevent man ingesting drugs during arrest and search
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
13 July 2021
Enforcement Order
Department of Agriculture
Data Protection - Decisions
Enforcement Order
12 July 2021, 202000892
Delayed response to bullying incident
Department of Children and Family Services
Maladministration - Early Resolution
12 July 2021
Delays in processing of overseas complaint's marriage certificate and apostille
Corporate Services Office
Maladministration - Early Resolution
24 June 2021
Enhanced due diligence by a financial services provider
Data Protection - Informal Resolution
23 June 2021
Confirmation of job applications by Cabinet Office
Data Protection - Informal Resolution
23 June 2021
Newspaper links to personal data of football players
Data Protection - Informal Resolution
23 June 2021
Police contact at sea
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
22 June 2021
Reuse of pre-paid mobile number
Data Protection - Informal Resolution
15 June 2021
Excessive data collected by jobs portal
Data Protection - Informal Resolution
08 June 2021
Phishing attack at professional association
Data Protection - Informal Resolution
07 June 2021
Retail bank’s lack of response to a subject access request
Data Protection - Informal Resolution
03 June 2021
Delays in decision making on application for assistance
Needs Assessment Unit (NAU)
Maladministration - Early Resolution
25 May 2021
Delays in retirement cash-out
Public Service Pension Board (PSPB)
Maladministration - Early Resolution
25 May 2021
Location key listing concerning the fuel analysis report
The Utility Regulation and Competition Office (Ofreg)
Freedom of Information - Decisions
Ordered full disclosure
20 May 2021, 85-202000964, 21(1)(b), 23(1)
Direct marketing by hotel
Data Protection - Informal Resolution
12 May 2021
Permanent residence fee refunds
Workforce Opportunities & Residency Cayman
Maladministration - Early Resolution
05 May 2021
Arrest at supermarket for not wearing a face covering
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Informal Resolution
30 April 2021
Delayed Labour Tribunal report
Labour Tribunal (LT)
Maladministration - Early Resolution
21 April 2021
Pharmacy gives prescription medicine to the wrong patient
Data Protection - Informal Resolution
14 April 2021
Accidental disposal of documents outside courts building
Data Protection - Informal Resolution
09 April 2021
Explanation of police powers at school leads to informal resolution
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Informal Resolution
31 March 2021
Feedback in sensitive investigation
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Informal Resolution
31 March 2021
Employment records related to a former employee of the Cayman Islands Law School
Portfolio of Legal Affairs
Freedom of Information - Decisions
Upheld decision of PA
25 March 2021, 84-202000834, 23 (1), 23 (5)
Enforcement Order
Data Protection - Decisions
Enforcement Order
18 March 2021, 201900212, Jacques Scott Group Ltd
Enforcement Order
Data Protection - Decisions
Enforcement Order
18 March 2021, 202000820, St. Ignatius Catholic School
Clarification of NGO Funding
Ministry of Health, Environment, Youth and Culture
Maladministration - Early Resolution
18 March 2021
Police Report on Home Fire
Royal Cayman Islands Police Service (RCIPS)
Freedom of Information - Informal Resolution
08 March 2021
Correspondence and other Information Relating to the Applicant
Cayman Islands National Insurance Company (CINICO)
Freedom of Information - Informal Resolution
08 March 2021
Trade and Business Licensing Statistics & Board Policies
Department of Commerce & Investment
Freedom of Information - Informal Resolution
08 March 2021
Verification of employment letter by retail bank
Data Protection - Informal Resolution
05 March 2021
Delayed response to labour-related complaint
Department of Labour and Pensions (DLP)
Maladministration - Early Resolution
10 February 2021
Records relating to the Smith Barcadere Redevelopment Project
Cabinet Office
Freedom of Information - Decisions
Ordered full disclosure
08 February 2021, 83-202000817, 19(1)(a)
Early morning search warrant lawful and proportionate
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Informal Resolution
28 January 2021
Statistics on DOE Prosecutions and Training
Department of Environment
Freedom of Information - Informal Resolution
26 January 2021
Contested debt in bank records
Data Protection - Informal Resolution
12 January 2021
Residency and Employment Rights Certificates (RERCs) and Same-Sex Marriages
Workforce Opportunities & Residency Cayman
Freedom of Information - Informal Resolution
11 December 2020
Inadequate Communication
Department of Labour and Pensions (DLP)
Maladministration - Investigation
10 December 2020
Retail Store Asking Customers for their Phone Numbers
Data Protection - Informal Resolution
04 December 2020
Use of a Sign-in Book and CCTV Cameras
Data Protection - Informal Resolution
20 November 2020
Excessive Delay in Providing Decision
Labour Tribunal (LT)
Maladministration - Early Resolution
18 November 2020
Immigration Status Uncertainty
Workforce Opportunities & Residency Cayman , Cayman Islands Customs & Border Control (CBC)
Maladministration - Early Resolution
13 November 2020
A Bank Uses Social Media to Find Out How to Contact an Individual
Data Protection - Informal Resolution
02 November 2020
Health Clinic Gathers Credit Card Data in Contravention of Data Security Standards
Data Protection - Informal Resolution
02 November 2020
Access to One's Own Personal Data
Data Protection - Informal Resolution
30 October 2020
Access to Land Records
Lands & Survey Department (L&S)
Freedom of Information - Informal Resolution
29 October 2020
Coding error causes data breach
Data Protection - Informal Resolution
27 October 2020
Complaint of Unprofessional Conduct
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
26 October 2020
Records concerning Residency and Employment Rights Certificates for same-sex couples
Workforce Opportunities & Residency Cayman
Freedom of Information - Decisions
Ordered partial disclosure
22 October 2020, 82-202000528, 17(1)(c), 19(1)(b), 20(1)(b), 20(1)(d)
Request for Rectification of Financial Data
Data Protection - Informal Resolution
20 October 2020
Driving Under the Influence (DUI) Ride-A-Long Assists Officer During Arrest
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
12 October 2020
Health Insurance Form Asking About Applicants' Sex Lives
Data Protection - Informal Resolution
12 October 2020
Personal data transferred from company laptop
Data Protection - Informal Resolution
12 October 2020
Poor Investigation
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Informal Resolution
07 October 2020
Failure to Provide a Decision on an Application Seeking Permission to Obtain a Business Licence
Department of Children and Family Services
Maladministration - Early Resolution
02 October 2020
Cadastral claim file
Lands & Survey Department (L&S)
Freedom of Information - Decisions
Ordered full disclosure
24 September 2020, 81-201900162, 20(1)(d), 23(1)
Ransomware attack at overseas financial services provider
Data Protection - Informal Resolution
14 September 2020
Loss of Employment
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Informal Resolution
11 September 2020
Abuse of Utility Customer Profile
Data Protection - Informal Resolution
02 September 2020
Complainant Plays Detective
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Informal Resolution
19 August 2020
Police Seizure of ICT Devices
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
12 August 2020
Labour Tribunal and Labour Appeals Tribunal Decisions
Department of Labour and Pensions (DLP), Ministry of Employment and Border Control
Freedom of Information - Decisions
Ordered disclosure
12 August 2020, 80-202000008, 9(c)
Enforcement Order
Data Protection - Decisions
Enforcement Order
07 August 2020, 202000507, Registrar of Companies
Unprotected Food Delivery Website
Data Protection - Informal Resolution
08 July 2020
Records from the swipe access system for Ministers and Ministerial Councillors
Ministry of Commerce, Planning and Infrastructure (CPI)
Freedom of Information - Decisions
Public interest in maintaining the exemption
17 June 2020, 78-201900153, 20(1)(d), 25(1), 26(1), regulation 2
Food Premises Consumer Complaints and Inspection Reports
Department of Environmental Health (DEH)
Freedom of Information - Informal Resolution
11 June 2020
Delayed Response to Police Association
Portfolio of the Civil Service
Maladministration - Early Resolution
10 June 2020
Independent Witness Leads to Complaint Being Withdrawn
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Informal Resolution
08 June 2020
Information on Criminal Procedure, Misuse of Drugs and Warrants
Royal Cayman Islands Police Service (RCIPS)
Freedom of Information - Informal Resolution
05 June 2020
Unreasonable Use of Force During Arrest
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Own Motion
01 June 2020
Name of a medical expert who wrote an independent consultancy report
Office of the Director of Public Prosecutions
Freedom of Information - Decisions
Ordered full disclosure
28 May 2020, 79-201900167, 9(a), 23(1)
Records related to duty concessions awarded
Ministry of Finance and Economic Development (FED)
Freedom of Information - Decisions
Ordered full disclosure
27 May 2020, 77-201900138, 20(1)(b), 20(1)(d)
Records related to an appeal with the Civil Service Appeals Commission
Commissions Secretariat
Freedom of Information - Decisions
Upheld decision of PA
26 May 2020, 76-201900087, 20(1)(b), 20(1)(d)
Failure to Refund a Deposit
Health Services Authority (HSA)
Maladministration - Early Resolution
12 May 2020
Domestic Dispute Leads
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
12 May 2020
Curfew Time Exemption
Ministry of International Trade, Investment, Aviation & Maritime Affairs
Maladministration - Early Resolution
24 April 2020
Unable to Receive Salary Cheques During Lockdown
Cayman Islands Postal Service
Maladministration - Early Resolution
06 April 2020
“White hat hacker” informs bank of security breach
Data Protection - Informal Resolution
26 March 2020
Government Department E-Services Website Breach
Data Protection - Informal Resolution
25 March 2020
Annual reports, National Pensions Board minutes and other records
Department of Labour and Pensions (DLP)
Freedom of Information - Decisions
Partial disclosure ordered, unreasonable diversion upheld
09 March 2020, 75-201900058, 9(c), 11(2)(a), 11(2)(b) 11(2) (c)
Benefits Policy for Elderly Residents
Needs Assessment Unit (NAU)
Maladministration - Investigation
06 March 2020
Unlawful Labour Case Delays
Labour Appeals Tribunal (LAT)
Maladministration - Investigation
06 March 2020
Delay in Providing Decision
Labour Appeals Tribunal (LAT)
Maladministration - Early Resolution
04 March 2020
Police Use Reasonable Force During Arrest and Search
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
04 March 2020
Performance Assessment Sent to Wrong Person
Data Protection - Informal Resolution
18 February 2020
Misdirected Email with Account Information
Data Protection - Informal Resolution
14 February 2020
Execution of Search Warrant
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Informal Resolution
13 February 2020
Unnecessary Delay in Landlord and Tenant Dispute
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
12 February 2020
Phishing Attack at Financial Services Company
Data Protection - Informal Resolution
11 February 2020
DUI Suspect Alleges Mistreatment in Custody
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
04 February 2020
Execution of a Search Warrant
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Informal Resolution
28 January 2020
Incorrect Access Controls in Utility Company’s Recruitment Software
Data Protection - Informal Resolution
21 January 2020
Exam Results
Ministry of Education, Youth, Sports, Agriculture and Lands (EYSAL)
Freedom of Information - Informal Resolution
06 January 2020
Applicant's Own Personal Information
Ministry of Education, Youth, Sports, Agriculture and Lands (EYSAL)
Freedom of Information - Informal Resolution
18 December 2019
Personal Data of Former Employees on Company Website
Data Protection - Informal Resolution
17 December 2019
History and Culture Examination
Workforce Opportunities & Residency Cayman
Freedom of Information - Decisions
Upheld decision of PA
06 December 2019, 73-201900083|84, 20(1)(d)
Artist's Profile on Art Website
Data Protection - Informal Resolution
05 December 2019
Immigration Employment Issue
Ministry of Human Resources and Immigration (HRI), & the Immigration (the employer)
Maladministration - Investigation
04 December 2019
Providing Direction Results in Reduced Penalty
Port Authority Cayman Islands (PACI)
Maladministration - Early Resolution
03 December 2019
Erroneous group email sent by financial service provider
Data Protection - Informal Resolution
26 November 2019
Inadvertent leak of personal data by financial services company
Data Protection - Informal Resolution
25 November 2019
Health Risk at Prison
Her Majesty's Cayman Islands Prison Service (HMPS)
Maladministration - Early Resolution
21 November 2019
Government E-services website
Data Protection - Informal Resolution
15 November 2019
Agreements between the government and two cruise lines in relation to a procurement exercise for a cruise berthing facility
Ministry of District Administration, Tourism & Transport
Freedom of Information - Decisions
Upheld decision of Ministry
12 November 2019, 74-201900014, 17(b)(i), 20(1)(d), 21(1)(b)
Understanding Legislative Authority
Ministry of District Administration, Tourism & Transport
Maladministration - Investigation
05 November 2019
Police Harassment
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
31 October 2019
Complaint of Improper Conduct Supported
Whistleblowing
31 October 2019
Reasonable Use of Force During Search
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
30 October 2019
Reasonable Use of Force During Arrest
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
30 October 2019
Bank card statement
Data Protection - Informal Resolution
18 October 2019
An agreement between the Ministry and Tech City, a private company
Ministry of Commerce, Planning and Infrastructure (CPI)
Freedom of Information - Decisions
Ordered partial disclosure
18 October 2019, 72-201800330 | 201800337, 17(b)(i), 20(1)(d)
Dismal Investigation and Unnecessary Arrest
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
17 October 2019
Airport Dispute Settled Around the Table
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Informal Resolution
16 October 2019
Justice Delayed is Justice Denied
Labour Tribunal (LT)
Maladministration - Investigation
03 October 2019
Feedback Following Arrest
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Informal Resolution
01 October 2019
Renewal of a Dentist's License to Practice Dentistry
Health Regulatory Services (HRS), Health Practice Commissioner (HPC), Medical & Dental Council (MDC)
Maladministration - Investigation
02 September 2019
Historical Complaint Finally Resolved
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Informal Resolution
20 August 2019
Land Acquired by Government
Lands & Survey Department (L&S)
Maladministration - Investigation
22 July 2019
Cooperative Approach Creates Breakthrough
Department of Labour and Pensions (DLP)
Maladministration - Early Resolution
21 July 2019
Feeding Families in Need
Needs Assessment Unit (NAU)
Maladministration - Early Resolution
11 July 2019
Asylum Issues
Ministry of Commerce, Planning and Infrastructure (CPI), Cayman Islands Customs & Border Control (CBC), Department of Vehicle & Driver’s Licensing (DVDL)
Maladministration - Early Resolution
21 June 2019
$50 Unpaid Fine Results in Arrest of Pregnant Woman
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
17 June 2019
Records related to any payment/settlement awarded to the former Director of Environmental Health
Ministry of Health, Environment, Culture & Housing
Freedom of Information - Decisions
Upheld decision of PA
06 June 2019, 70-201800316, 17(b)(i)
Records relating to land claim files
Lands & Survey Department (L&S)
Freedom of Information - Decisions
Unreasonable diversion of resources
23 May 2019, 67-201800197, 9(c), reg.10(1)
Financial Services Sector
Whistleblowing
15 May 2019
Failure to Communicate
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
06 May 2019
Unprofessional Conduct
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
17 April 2019
Records relating to an Investigation and parcels of land in West Bay in the 1990s
Royal Cayman Islands Police Service (RCIPS)
Freedom of Information - Decisions
Reasonable search
16 April 2019, 68-201800178, Reg. 6(1)
Detention & Deportation
Cayman Islands Customs & Border Control (CBC)
Maladministration - Investigation
11 April 2019
Involving a report submitted to the Governor by the Attorney General in 1998
Governor's Office
Freedom of Information - Decisions
Reasonable search
10 April 2019, 64-201800207, Reg. 6(1)
Audio Recording of 911 Call
Department of Public Safety Communications (DPSC)
Freedom of Information - Informal Resolution
09 April 2019
List of suppliers to Immigration Detention Centre
Ministry of Human Resources and Immigration (HRI)
Freedom of Information - Informal Resolution
04 April 2019
Revision of Pension Legislation
Public Service Pension Board (PSPB)
Maladministration - Investigation
02 April 2019
Anonymous Allegation of Workplace Harassment
Whistleblowing
05 March 2019
Policy and Procedure records relating to the Department's Operations
Department of Immigration (DOI)
Freedom of Information - Decisions
Ordered full disclosure and response to Applicant
21 February 2019, 61-201800191, 7(3)(c), 7(4), 27
Records related to the amendment of the Chamber Pension Plan Trust Deed
Department of Labour and Pensions (DLP)
Freedom of Information - Decisions
Upheld decision of PA and ordered to disclose internal communications
08 February 2019, 66-201800206, 17(1)(a), 20(1)(c), 20(1)(d), 21(1), 23(1)
Domestic Violence Policy Applies to Police Officers
Police Complaints - Investigation
15 January 2019
Use of Taser Unreasonable Force
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
15 January 2019
Airport Concession Contracts
Cayman Islands Airports Authority (CIAA)
Freedom of Information - Informal Resolution
07 January 2019
Police conduct during traffic stop
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Informal Resolution
21 December 2018
Refusal to waive stamp duty
Ministry of Finance, Tourism, & Development (DATT)
Maladministration - Investigation
19 December 2018
Special education grants
Ministry of Education, Youth, Sports, Agriculture and Lands (EYSAL)
Maladministration - Investigation
06 December 2018
Face to face discussions resolve complaint
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Informal Resolution
03 December 2018
Request for statistics concerning PTU Taxi Operators
Ministry of District Administration, Tourism & Transport
Freedom of Information - Decisions
Upheld decision of PA
30 November 2018, 65-201800212, 9 (c)
Mother owed explanation
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
22 October 2018
Unreasonable use of force
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
19 October 2018
Unreasonable time limit
Department of Immigration (DOI)
Maladministration - Early Resolution
12 October 2018
Complaint about lack of police response
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
10 October 2018
Taxi Permits
Public Transport Appeal Tribunal (PTAT)
Maladministration - Early Resolution
03 October 2018
Parking complaint
Royal Cayman Islands Police Service (RCIPS)
Maladministration - Early Resolution
28 September 2018
Reasonable use of force
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
27 September 2018
Renaming of road
Lands & Survey Department (L&S), Ministry of Education, Youth, Sports, Agriculture and Lands (EYSAL)
Maladministration - Investigation
26 September 2018
Records relating to a missing person’s investigation
Royal Cayman Islands Police Service (RCIPS)
Freedom of Information - Informal Resolution
25 September 2018
Report on the Port Authority
Office of the Auditor General (OAG)
Freedom of Information - Informal Resolution
25 September 2018
Request for pension payout
Department of Labour and Pensions (DLP)
Maladministration - Investigation
19 September 2018
Blowing the whistle on colleague’s use of mobile phone
Whistleblowing
18 September 2018
Police pursuit under review
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
12 September 2018
Decisions of the Labour Tribunal and Labour Appeals Tribunal
Department of Labour and Pensions (DLP)
Freedom of Information - Informal Resolution
10 September 2018
CCTV footage
Department of Public Safety Communications (DPSC)
Freedom of Information - Informal Resolution
07 September 2018
Investigation of dog fatality
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
07 September 2018
Duty of care
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
03 September 2018
Progress report requested
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
28 August 2018
Taser policy under review
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
17 July 2018
Police involvement in a non-criminal dispute
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
16 July 2018
Policies and Personal Information
Cayman Islands Institute of Professional Accountants (CIIPA)
Freedom of Information - Decisions
The CIIPA is not a public authority under the FOI Law
10 July 2018, 62-00618, 2
Overtime Compensation
Ministry of Human Resources and Immigration (HRI)
Maladministration - Early Resolution
05 July 2018
Seeking Whistleblower Protection
Whistleblowing
27 June 2018
Complaint about unprofessional conduct
Royal Cayman Islands Police Service (RCIPS)
Police Complaints - Investigation
15 June 2018
Business License Requirement
Ministry of Education, Youth, Sports, Agriculture and Lands (EYSAL)
Maladministration - Early Resolution
25 April 2018
Reasonable search efforts relating to abatements of stamp duty
Ministry of Finance and Economic Development (FED)
Freedom of Information - Decisions
Apology Recommended
17 April 2018, 60-01617, 6 (1)
Beach Access Report
Lands & Survey Department (L&S)
Freedom of Information - Informal Resolution
01 March 2018
A cold case review report
Royal Cayman Islands Police Service (RCIPS)
Freedom of Information - Decisions
Upheld decision of PA
29 January 2018, 58-00717, 17(b)(ii)
Report on taxi fares
Ministry of District Administration, Tourism & Transport
Freedom of Information - Informal Resolution
25 January 2018
Involving records relating to a parcel of land
Lands & Survey Department (L&S)
Freedom of Information - Decisions
Ordered partial disclosure
14 December 2017, 59-00517, 23(1)
Involving records relating to a death which was the subject of an investigation by the RCIPS
Royal Cayman Islands Police Service (RCIPS)
Freedom of Information - Decisions
Ordered partial disclosure
14 November 2017, 55-00916, 23(1), 17(b)(i), 24(a)
Involving access to advice from the DPP to the Department of Immigration
Department of Immigration (DOI)
Freedom of Information - Decisions
Upheld decision of PA
31 August 2017, 57-02316, 20(1)(c)
Involving access to an investigation report conducted by Her Majesty’s Cayman Islands Prison Service
Her Majesty's Cayman Islands Prison Service (HMPS)
Freedom of Information - Decisions
Ordered partial disclosure to Applicant only
11 May 2017, 54-02516, 16(b)(i)
Involving records of the Department of Health Regulatory Services
Health Regulatory Services (HRS)
Freedom of Information - Decisions
Upheld decision of PA
06 June 2016, 53-1715, 23(1)
Records related to the proposed revision of the National Pensions Law, Investment Regulations
Ministry of Education, Employment and Gender Affairs
Freedom of Information - Decisions
Ordered partial disclosure
22 April 2016, 46-00914, 20(1)(b), 20(1)(d)
Records relating to Applicant's case with DCFS
Department of Children and Family Services
Freedom of Information - Decisions
Ordered to reconsider fee being charged
18 April 2016, 52-01515, 13, reg. 15(1)
Records relating to a person's employment with Cayman Airways
Cayman Airways
Freedom of Information - Decisions
Search not adequate
17 March 2016, 51-01914, reg. 6(1)
Records relating to an event dated 22 March 2015 involving two airplanes
Cayman Islands Airports Authority (CIAA)
Freedom of Information - Decisions
Ordered disclosure of records
23 February 2016, 50-01315, 21(1)(b)
Concerning the Order of the Justice Timothy Owen (Acting), Dated 16 March 2015, in the matter of The Governor of the Cayman Islands v The Information Commissioner, Cause No. G0188 of 20143
Governor's Office
Freedom of Information - Decisions
Ordered partial disclosure
15 February 2016, 45-00000, 16(b)(i)(ii)
Fuel invoices for fuel importers Sol and Rubis
Her Majesty’s Customs
Freedom of Information - Decisions
Upheld decision of the PA
03 November 2015, 48-01115, 17(b)(i)
Records relating to complaints made against a medical practitioner to the Department of Health Regulatory Services
Health Regulatory Services (HRS)
Freedom of Information - Decisions
Ordered disclosure of records
18 September 2015, 47-00515, 23(1)
Records relating to specific lawsuits against the Cayman Islands Government
Portfolio of Legal Affairs
Freedom of Information - Decisions
Upheld decision of the PA
10 April 2015, 43-00814, 17(b)(1)
Records relating to Cabinet minutes
Cabinet Office
Freedom of Information - Decisions
Upheld decision of the PA and ordered one record disclosed
03 March 2015, 39-02513, 11(2), 19(1)(b) and 9(c)
Records relating to Cabinet minutes
Cabinet Office
Freedom of Information - Decisions
Upheld decision of the PA
14 November 2014, 40-02813, 11(2), 19(1)(b) and 9(c)
Records relating to KVPAD Development
Royal Cayman Islands Police Service (RCIPS), Department of Planning and the Central Planning Authority
Freedom of Information - Decisions
Upheld decision of the PA
16 October 2014, 38-02413, 17(a)
Records relating to KVPAD Development
Department of Planning and the Central Planning Authority
Freedom of Information - Decisions
Upheld decision of the PA
16 September 2014, 42-03313, 3(5)(a), 17(b)(1), 23(1)
Records relating to Cabinet minutes
Cabinet Office
Freedom of Information - Decisions
Records ordered disclosed and PA invited to present new submission
22 July 2014, 40-02813, 11(2), 19(1)(b) and 9(c)
Compliance with the Order of the Hon. Lord Justice Moses, 23 December 2013, in the Grand Court, Cause No. 3 of 2013 (Judicial Review re: ICO Decision 24-00612)
Royal Cayman Islands Police Service (RCIPS), Governor's Office
Freedom of Information - Decisions
Ordered disclosure of records, except for small part on page 13 of Complaint
10 July 2014, 41-00000, 20(1)(d)
Records relating to KVPAD Development
Department of Planning and the Central Planning Authority
Freedom of Information - Decisions
Upheld decision of the PA
28 May 2014, 37-02613, 9(c), 9(d), 17(a), 20(1)(b) and (d)
A request for records of the Human Rights Committee (HRC) relating to the applicant, and amendment or annotation of an HRC record
Ministry of Education, Financial Services and Employment
Freedom of Information - Decisions
Ordered to annotate record
14 March 2014, 35-01313, 29(2), 31
Records relating to the Applicant’s spouse’s pension
Labour and Pensions Office, Ministry of Education, Financial Services and Employment
Freedom of Information - Decisions
Upheld decision of the PA
17 December 2013, 32-01812, 23(1), 20(1)(b) and (d), and 17(1)(a) and (b)(i)
A request for records of the Human Rights Committee (HRC) relating to the applicant, and amendment or annotation of an HRC record
Ministry of Education, Financial Services and Employment
Freedom of Information - Decisions
Ordered PA to conduct records search
05 December 2013, 35-01213, 29(2), 31
Records Relating to Applicant’s DLP case
Labour and Pensions Office, Ministry of Education, Employment and Gender Affairs
Freedom of Information - Decisions
Ordered disclosure of records
08 November 2013, 36-00713, 17(a)
“particular files”
Ministry of Home Affairs, Department of Children and Family Services
Freedom of Information - Decisions
Ordered partial disclosure
22 August 2013, 31-02012, 23(1)
Part of the CINICO Board minutes of 30 January 2013
Cayman Islands National Insurance Company (CINICO)
Freedom of Information - Decisions
Ordered disclosure of records
31 July 2013, 33-01113, 21(1)(a)(ii), 21(1)(b)
Annual financial statements of CINICO for the financial year ended 30 June 2012
Royal Cayman Islands Police Service (RCIPS), Cayman Islands National Insurance Company (CINICO)
Freedom of Information - Decisions
Upheld decisions of PA - deferral upheld
12 June 2013, 30-00113, 11(2)(b)
Records relating to entertainment costs for Department of Tourism events.
Department of Tourism
Freedom of Information - Decisions
Ordered disclosure of records
11 May 2013, 29-02312, 21(1)(b)
Records relating to negotiations between the UK Government and the Cayman Islands Government, regarding the budget
Governor's Office
Freedom of Information - Decisions
Upheld decision of the PA
05 March 2013, 28-02112, 20(1)(b)
Records pertaining to the Applicant's pension benefits
Public Service Pension Board (PSPB)
Freedom of Information - Decisions
Ordered partial disclosure
21 January 2013, 27-00912, 17(a), 23(1)
Records relating to Cayman Islands Estates Ltd. and certain named blocks and parcels of land
Cabinet Office
Freedom of Information - Decisions
Ordered disclosure of records
07 December 2012, 22-00712 Substant. Decision, 23(1)
Records relating to the Auditor General's report on Operation Tempura
Office of the Auditor General (OAG)
Freedom of Information - Decisions
Upheld decision of the PA
26 November 2012, 26-00312, 17(a), 20(1)(b),(20(1)(c), 20(1)(d)
Records relating to a complaint to His Excellency the Governor on Operation Tempura and the Governor's response to the complaint
Governor's Office
Freedom of Information - Decisions
Records ordered disclosed (subject to Judicial Review)
22 November 2012, 24-00612, 17(b)(i), 20(1)(d), 23(1), 54(1)(a)
Records pertaining to the termination by Government of an agreement to construct a new cruise berth in the George Town port
Port Authority
Freedom of Information - Decisions
Ordered partial disclosure
25 October 2012, 25-00812, 17(a), 23(1)
National Pension Office audited accounts and records of correspondence relating to Multiple and Single Employer Pension Plans from July 2006 June 2010
Public Service Pension Board (PSPB)
Freedom of Information - Decisions
Ordered partial disclosure
05 October 2012, 23-00512, 20(1)(d), 21(1)(a)(ii), 21(1)(b), 23(1)
Records withheld relating to Cayman Islands Estates Ltd.
Cabinet Office
Freedom of Information - Decisions
Records held under the Law
24 August 2012, 22-00712 Prelim Decision, 2
Records relating to the Chief Officer Recruitment exercise resulting in the appointments of three new Chief Officers
Portfolio of the Civil Service, Office of the Deputy Governor
Freedom of Information - Decisions
Ordered partial disclosure
24 July 2012, 21-00212, 20(1)(b), 20(1)(d), 23(1)
A copy of the 1 Jan 2008 Actuarial Report completed on the Public Service Pension Funds
Public Service Pension Board (PSPB)
Freedom of Information - Decisions
Ordered disclosure of records
07 May 2012, 20-00112, 11(2)(b)
Records relating to notes, correspondence and minutes that concern the GLF project
Port Authority
Freedom of Information - Decisions
Ordered disclosure of records
13 December 2011, 19-01911, 20(1)(b), 20(1)(d)
Personnel records and complaints filed and investigations conducted
Royal Cayman Islands Police Service (RCIPS)
Freedom of Information - Decisions
Ordered disclosure of records
10 November 2011, 17-01711, 6(1), 16(b)(i), 16(b)(ii)
3(7), 20(1)(d),21(1)(b), 23(1)
National Pension Office
Freedom of Information - Decisions
Ordered back for further review
25 October 2011, 16-00811, Pension records and correspondence
Tender bids for Government financing
Ministry of Finance, Tourism, & Development (DATT)
Freedom of Information - Decisions
Upheld decision of the PA
02 September 2011, 15-00611, 17(b)(i), 20(1)(d), 21(1)(a)(ii), 21(1)(b)
Legal Aid Review report
Ministry of Finance, Tourism, & Development (DATT)
Freedom of Information - Decisions
Ordered partial disclosure
22 August 2011, 13-00511, 11(2)(b), 19(1)(b)
The 2010 Promotion Examinations Exam Paper and the Marking Matrix
Royal Cayman Islands Police Service (RCIPS)
Freedom of Information - Decisions
Upheld decision of the PA
22 July 2011, 14-00711, 11(2)(c ), 20(1)(d)
Statistical information about the Legal Department
Portfolio of Legal Affairs
Freedom of Information - Decisions
Upheld decision of the PA
14 June 2011, 12-01011 & 01211 , 9(a), 16(b)
Fire Service report
Ministry of Finance, Tourism, & Development (DATT)
Freedom of Information - Decisions
Ordered partial disclosure
04 May 2011, 11-02410, 17(a), 20(1)(d), 23(1)
Portfolio of Legal Affairs
Portfolio of Legal Affairs
Freedom of Information - Decisions
Upheld decision of the PA
04 April 2011, 10-02310, 17(a)
CINICO Board minutes
Cayman Islands National Insurance Company (CINICO)
Freedom of Information - Decisions
Ordered disclosure of records
22 March 2011, 9-02210, 20(1)(b)
Insurance coverage of a third party
Health Regulatory Services (HRS)
Freedom of Information - Decisions
Upheld decision of the PA
04 March 2011, 8-01610, 23 (1) [Preliminary issues: is the record subject to the FOI Law & 9(a)]
List of MLA pensioners
Public Service Pension Board (PSPB)
Freedom of Information - Decisions
Ordered disclosure of records
22 February 2011, 7-01010, 23 (1)
Legal correspondence
Portfolio of Legal Affairs
Freedom of Information - Decisions
Withdrawn by Applicant
23 December 2010, 6-01810, 17(a), 20(1)(c)
CINICO in-network service providers
Cayman Islands National Insurance Company (CINICO)
Freedom of Information - Decisions
Upheld decision of the PA
06 August 2010, 5-00310, 9(a), 9 (c)
Constitutional transcripts
Cabinet Office
Freedom of Information - Decisions
Ordered disclosure of records
20 May 2010, 4-02109, 15(a), 15(b), 20(1)(b) or 20(1)(d)
AMMPA Dolphin Standards
Department of Agriculture
Freedom of Information - Decisions
Ordered disclosure of records
20 April 2010, 3-02209, 15(b), 17(b)(i), 21(1)(a)(ii), 21(1)(b)
Tempura report
Royal Cayman Islands Police Service (RCIPS)
Freedom of Information - Decisions
Upheld decision of the PA
12 February 2010, 2-01109, 3(5)(b), 16(b)(i), 16(b)(ii), 16(c), 17(a), 17(b)(i), 20(1)(d)
GIS salaries
Government Information Service
Freedom of Information - Decisions
Ordered partial disclosure
30 July 2009, 1-00109, 23(1)